Avoid Idling At Work To Up Efficiency, Boost Results

2/2/2012 9:24:58 PM

Investor's Business Daily features Mom Corps CEO, Allison O'Kelly on the subject of why companies are attracted to flexible workforces and the value of flexible arrangements as a retention tool.

If time is money, downtime is an unnecessary bill. How to avoid stoppages at work:

• Get fast fixes. Imagine a tax attorney's computer crashing during tax season. "The high anxiety you have is extreme," Ted Werth, CEO of PlumChoice, told IBD. His firm provides technical support via phone and the computer screen, rather than in person.

PlumChoice's approach speeds solutions to panicked executives, who can follow along on-screen as problems are resolved. "Remote service has all the benefits," Werth said. "The fact that (clients) can watch while we work is critical." Full Article

By Sonja Carberry

Investor's Business Daily